Questions about a bed, a mattress, an order or delivery — get in touch and our team will get back to you.
State your real delivery times here for beds and mattresses, and any areas with longer lead times. Only promise next-day delivery if you can reliably meet it.
Explain how customers should report damage, how quickly you'll respond and how replacements or refunds are arranged.
Set out your returns policy clearly, including hygiene conditions for mattresses and any cooling-off rights under UK consumer law.