The following terms and conditions apply
to all transactions on bedtrader.co.uk. The use of this site
indicates your acceptance of these terms and conditions. The
placement of an order indicates your acceptance of these terms
and conditions. Please read them carefully and print a copy for
These terms and conditions do not affect your statutory rights.
To order goods through this website you must be at least 18
years of age and accept delivery to a UK mainland address. We
will treat each order for goods as an offer by you to purchase
the goods subject to these terms and conditions.
Description of Goods
Full detailed specifications are available from the
manufacturer's brochures or their websites.
Accuracy of Product
All product specifications, images and other information
published on our website have either been made accessible by
suppliers, manufacturer's, publications, publicists, or been
gathered from public domain sources. The intention of
bedtrader.co.uk is that all information on the website should be
as accurate and up to date as possible. However, bedtrader.co.uk
cannot guarantee the reliability or the accuracy of the
information contained within its pages. All the actions taken by
the user of the website are the responsibility of the
Payment and Price
The total price payable for the goods will be debited from your
account at the time you place your order. We are entitled to
make adjustments to the price to take account of any increase in
our suppliers' prices, or the imposition of any taxes or duties,
or if due to an error or omission the price published for the
goods is wrong whether or not the order has been confirmed. We
will inform you of the correct price and give you the
opportunity to cancel the order. All prices on our website are
inclusive of VAT but exclusive of delivery charges which will be
payable as indicated at the time of placing your order &
confirmed during the checkout process.
In the event a product is listed at an incorrect price due to
typographical error or error in pricing information from our
suppliers, taxes or duty changes, we shall have the right to
refuse or cancel any orders listed at the incorrect price
whether or not the order has been confirmed. If your credit card
has already been charged and we subsequently cancel your order,
we will immediately issue a refund to your credit card account
in the value of monies paid (including delivery charges).
We accept all major credit and debit cards including Visa,
Mastercard and Switch. At time of ordering you must provide us
with your exact billing address and telephone number - the
address and phone number your credit card bank has on file for
you. Incorrect information will cause a delay in processing your
order. Your order will only be processed once authorisation of
your credit card has been properly received. You may also pay by
cheque or postal order although we cannot dispatch the goods
until payment has been cleared which can take at least 10 days.
Availability of Goods
All products and services are subject to availability and may be
withdrawn at any time. If we do not supply the goods for any
reason we will not charge you for these and we will refund any
money already paid for them. However, we will not be responsible
for compensating you for any other losses you may suffer if we
do not supply the goods.
All prices on our website are exclusive of delivery charges
which will be added to the price of the products . Delivery
prices quoted are for most UK Mainland addresses.
We will endeavour to deliver goods within the times stated but
goods are subject to availability and delay in delivery of goods
is sometimes outside our control. Any dates we specify for the
delivery of the goods are approximate only and we shall not be
liable for any losses, costs, damages, charges, or expenses
caused by any delay for delivery of the goods.
As soon as we have delivered the goods to your door you will be
responsible for them. We will only deliver goods to the address
on the order and goods will not be left without a signature.
From the time of receipted delivery of the goods, any loss or
damage to the goods shall be at your own risk.
All products supplied are covered by the terms and conditions of
the Manufacturer's Guarantee for a period of 12 months. This
does not affect your statutory rights.
Cancellation of Orders
If you are not totally satisfied with your purchase for any
reason. It is your responsibility to return any such items in a
pristine saleable condition in their original box and packaging.
You will be wholly responsible for the return of the goods and
any associated costs of return. Goods received back incomplete,
damaged or in any condition other than saleable, will be
returned to you and the cost of return carriage charged to your
account. Prior to returning any products, please contact us
within 7 days from the date of delivery. If you do not return
goods within 7 days after you have informed us that you wish to
cancel your order, your right to cancel will be revoked.
please allow upto 30 days for all card refunds.
In all instances of return of goods by customer
choice except for damaged goods, the initial delivery charge
paid is non-refundable.
The delivery charge we make is a subsidised
charge and does not reflect the true cost of delivering the
items we sell. Should you wish to return an item please be aware
that should you choose to use our carriers the charge will be a
minimum admin and collection charge of £55.
We will only deliver goods to the address on the order .On
delivery our couriers will require you to sign a Proof of
Delivery which shall be conclusive evidence that you have
received your order.
You agree to check the goods on receipt and inform us of any
obvious external cosmetic damage following inspection of the
goods. If there is any obvious cosmetic external damage to the
goods at the time of delivery then you agree to note these on
the delivery paperwork or refuse the delivery. We also ask that
customers check that the number of packages being delivered
corresponds with the consignment note. If you do not receive the
correct number of items please mark down the number of items
received on the consignment note and upon closer inspection
notify us of any missing or incorrect items.
Signing the delivery note to accept receipt and confirming
you have inspected them for any obvious external cosmetic damage
are conditions of the sale and we reserve the right not to
complete the delivery if you refuse these conditions. If we
refuse delivery then the goods will be returned and all monies
paid will be refunded.
Where any obvious cosmetic external damage has been noted on
your Proof of Delivery this shall not affect your statutory
Once you have received goods you will be responsible for
their care. Damage incurred to the goods subsequent to delivery
will be your responsibility.
Upon fully inspecting the goods any discrepancies such as
goods shortages or incorrect goods we ask that you report it to
us by email to firstname.lastname@example.org within a reasonable
NON DELIVERY OF GOODS
Once delivery has been arranged it is the customer's
responsibility to ensure that someone is at the property to
accept the goods. Should our vehicles or vehicles delivering on
our behalf arrive and not be able to deliver a fixed charge of
£25 will be made. This is the cost incurred for storage of the
item and arranging re-delivery or return delivery to our
warehouse. By accepting our terms and conditions you are
agreeing the additional charge can be taken from your credit or
In all cases delivery charges are non-refundable once
delivery has been attempted.
The delivery charge we make is a subsidised charge and does not
reflect the true cost of delivering the items we sell. Should
you wish to return an item please be aware that should you
choose to use our carriers the charge will be a minimum admin
and collection charge of £55.
Time Limitation for Notification of Claims
Damage in transit: If goods arrive in a damaged condition
you must make a note on the carrier's delivery consignment
note and return the goods with the carrier. By signing for
the goods you are stating that you are willing to keep the
goods regardless of condition. Failure to return known
damaged goods or failure to fully check items prior to
accepting them is the responsibility of the customer.
Shortages: It is your responsibility to sign for the
correct number of packages as shown on the carrier's
delivery consignment note. Any shortages must be noted on
the consignment note and it will be your responsibility to
notify us within 10 days from delivery.
Incorrect Goods: It is your responsibility to notify us of
any incorrect goods supplied within 7 days from delivery.